as well as the mention of its validity and is in force (for example driver's licenses). our official digital channels, either Facebook, Twitter or the Client Service Portal. montos de consumo sern determinados de acuerdo a los siguientes escenarios: 1. b) Transporte sustituto en el primer vuelo disponible, mismo que ser ofrecido a travs de todos los medios (one thousand pesos 00/100 MxCy). provisions of the Civil Aviation Act (Ley de Aviacin Civil) and its Regulations. Viva Aerobus shall not be liable for the allergic or any other reaction suffered or that may be suffered by the Passenger as direct under the Montreal Convention. About Viva Aerobus Viva Aerobus is Mexico's ultra-low-cost airline. These services are subject to the Terms and Conditions of the ticket issued by the service company, Viva Aerobus will make every reasonable effort to return the baggage within 24 hours and compensate Afectaciones de entre 151 y 240 minutos - 200 MXN para alimentos y bebidas por pasajero. Viva Aerobus shall only be responsible for the loss or damage evidenced in the Baggage that is clearly identified Viva Aerobus does not accept stretchers for transportation to any flight, The use of electronic cigarettes is forbidden in all areas of the Viva Aerobus aircrafts. Afectaciones superiores a 241 minutos - 200 MXN adicionales para alimentos y bebidas por pasajero. 3 star & up. The Flight Certificate is a personal non-transferrable code, which may be granted only by an authorized representative En caso de que un (the Terms and Conditions). correspondiente al horario de la afectacin (desayuno, comida o cena) y dependiendo el tiempo de sta, los imputables a la aerolnea y genere la necesidad de pernoctar. Indemnizaciones: Refers to those compensations contemplated in Articles 47 Bis and 62 of Viva Aerobus expressly maintains the right to change, amend or modify, at any time and without prior notice, these Terms and Conditions and/or the content of the Website, as well as the check-in procedures and/or forms required to use or Aerobus". concepts, provided they have been acquired through the Sales Channels and effectively paid by the Passenger. The Boarding Pass online or printed in the check-in counters shall be marked under the section of Seat with the number of seat selected upon purchasing the ticket. 2. Passengers who have acquired VivaBsico, VivaPlus and VivaSmart who decide to travel only with carry-on baggage may print their Boarding Equipaje Documentado o por i) vicios propios de los bienes o productos, o por embalajes inadecuados; ii) Fees, taxes and charges refer to the collection made by Viva Aerobus from the Passenger in addition to the Rate, including but not limited to government charges, insurance En vuelos WebCUN From REX Economy Coach Packages on Similar Airlines. service from a point of origin to a point of destination, being the Passenger capable of adding to his/her transportation international flights. Containers must be placed without difficulty in said bag. For security reasons Infants may not occupy a Seat within the Aircrafts of Viva Aerobus. pasajero podr elegir una de las siguientes alternativas: a) Devolucin del precio del boleto o la proporcin que corresponda a la parte no realizada del viaje, ms servicio de transportacin terrestre aeropuerto-hotel-aeropuerto. ^ "Viva Aerobus will connect 5 Mexican cities with Chicago" (in Spanish). x 40 cm. Any Passenger who intends to travel with an Infant must check-in said Infant upon booking and must submit the Official ID of the Infant within their baggage allowance. pays the reissuance charge. confirmation and booking. registration of the passengers using the air transportation service. Passengers are responsible for the Perishables they bring with them in their Carry-on Baggage such as for any damage or loss and/or any situation that is generating regarding Perishables (shrimp, meats, cheeses, etc. la seccin Mi Vuelo. peanuts, chocolate, dairy, among others; being the Passenger responsible for verifying the content of the products it consumes. in accordance with the previous paragraph, provided the Passenger notifies Viva Aerobus by filling out the corresponding In order to book the route City-Airport, once paid, the user of the who travel by Viva Aerobus will do so free of charge. Devolucin del costo del Boleto: El Pasajero tiene derecho a cancelar sin cargo alguno su The Rate shall be determined according to the Distribution Channel and the form of payment of a specialized mental health physician (psychologist, psychiatrist, etc. forma electrnica e Viva Aerobus has now started or announced 15 new US routes since the beginning of the COVID-19 crisis. En caso de existir una cancelacin de vuelo por responsabilidad de la aerolnea, el of 55 cm. must enter the section My Flight on our website to choose the Seat that most satisfies their needs. 4. Customers inquiring about a fare or making a reservation at the ticket counter, or over the website Viva Aerobus: Refers to Aeroenlaces Nacionales, S.A. de C.V. Viva Express: Service that the passenger may use the check-in line of VivaAerobus named Express Once the service has been acquired, a Passenger must pay the difference in the Original Fare in those cases in which the updated fare for the modified Viva Aerobus operates a fleet of 22 Airbus A320 and two Airbus A320neo aircraft. The fleet is the youngest fleet in both Mexico and the region. Its collection of Airbus models can seat up to 180-186 passengers. Where does Viva Aerobus fly to? Traveling with babies by plane is not the only option at Viva. With this package, you can travel with a diaper bag, powdered milk, water for their bottle, and baby food. syrups, marmalades, stews, sauces and pastes; foods in sauces or with high content of cream, lotions, cosmetics and oils; is caused by acts or omissions caused directly by VivaAerobus and its personnel. So dont think twice; traveling with babies on Viva is the best choice. acudir de manera personal a nuestras Viva Tiendas y/o Puntos de venta. of the flights of Viva Aerobus has concluded and once all contracting users of the services of Vivabus, who have Viva Aerobus will make reasonable efforts in order to avoid that the any aircraft that will provide a The issuance of a Flight Certificate must be requested by the Passenger within a maximum term of 30 (thirty) calendar containing full name, photograph of the passenger, as well as the mention of its validity and that is in force. The measures to be employed in order to safeguard the rights of the passenger may consist in issuing a travel certificate or, if applicable, at the discretion of Para que este de transporte ms rpido disponible al lugar de destino original. WebVivaAerobus Flight Schedule VivaAerobus VivaAerobus VB Flight Status Tracker Get complete VivaAerobus flight status online at flightpedia.org. during the flight, including but not limited to disembarking the Passenger from the aircraft or delivering the Passenger to the security personnel and ground officers reimburse any baggage fees charged for the transportation of that baggage. Those transactions closed and confirmed through payment with credit card are considered as final transactions. al alcance de la aerolnea, ms una indemnizacin equivalente al 25% del precio del boleto o de la corresponding authorities shall be made. For flights to or from the United States, Viva Aerobus will promptly provide information regarding If the adults traveling with the baby are not their parents or legal guardians, they must present a written consent and a copy of an official identification of the parents or guardians. State determines unilaterally and with a mandatory nature to all individuals whose situation is known as a tax In the event that a flight from the U.S. is oversold, Viva Aerobus will first ask for volunteers to willingly give up a Should the Passenger require to transport a larger amount of Syringes, the Passenger must submit Support Animals must weigh no more than 12 (twelve) kilograms and must at all times have a leash, harness, En caso de que su lugar de residencia sea en for transportation of the aforesaid articles shall apply and it is only allowed in national flights, and in no event shall it be allowed in international flights. WebAnyone know whether or not baby stroller can be checked in for free to fly with VivaAeroBus? Prices and from Viva Aerobus. Additionally, Changes in Itinerary are subject to the payment of any difference in Airfare and/or any administrative Compensation Policies of "Viva Aerobus". They have informed about their condition at the Viva Aerobus counters. Viva Aerobus is a Mexican Airline, therefore it will be considered as International Foreign Carrier and will comply with Travel with ease by adding our Baby Package to your reservation. guardian, including a copy of the Official ID of the parents or legal guardian(s). Viva Aerobus will coordinate with the Transportation Security Administration (TSA) at each The Passenger may verify the list of forbidden articles both in carry-on baggage as well as in checked-in luggage, at the Website. Counters, otherwise, the Passenger shall forfeit any right derived from the destruction, loss or damage of the Baggage. la clave de confirmacin y, dentro de la misma, estarn especificadas las compensaciones con el nmero de that may be used as sharp or pointy weapons, such as drills, pieces or loose parts of drills and/or screwdrivers, all Baggage: Articles of personal use for the purpose and duration of the trip, which includes c) Transporte en fecha posterior que convenga al pasajero hacia su mismo destino, ms una indemnizacin 6-7 nights. Any dispute or controversy regarding these Terms and Conditions and/or the products or services provided by Viva Aerobus shall be subject to the interpretation and enforcement by the Courts of Mexico City, Federal District, waiving the Documentado, el pasajero tiene derecho a recibir un comprobante por cada pieza de Equipaje Documentado. For better identification and safety of your the reservation. For such purpose, the Passenger must submit to the time of the required service. These Terms and Conditions and/or the content of the Website may have errors and/or inaccuracies. 02 al 05 de febrero 2018, del 16 al 19 de marzo de 2018, del 23 de marzo al 08 de abril 2018, del 27 de (party cartridges) and toycaps (chinanpinas). and, in its case, to the payment of the fare difference when the latter comes into existence. and it shall then issue the corresponding report stating the situation and the reasons for which it reserves the right to refuse boarding, as well as the measures, Passengers with Disability and/or Reduced Mobility must submit medical proof, responsive letters and any other It is important that the Passenger pays attention to the announcements made by the traffic personnel at the Airport. To fly with babies under 2 years old, it is important to remember that they must be supervised at all times, and you can only bring one baby per adult. www.vivaaerobus.com (the Internet Site) on the Where can I book Passengers traveling in a VivaLight or VivaBasic Baggage modality that do not present at check-in counters with a digital or physical Boarding Pass will be subject to a fee for Printing In the event that baggage is lost or destroyed, Viva Aerobus will payment in its system. More, HQ MTY Monterrey International Airport, Miguel Aleman Road Km. prdida o avera de Equipaje Documentado a una Indemnizacin de 150 UMAs. Check our Website. Infants Preferred fare for traveling light. disability shall be allowed. It also allows them vii. All articles considered as LAG that do not comply with these guidelines and/or the guidelines of the Airport of origin and/or destination shall be collected at Whenever a payment is not reflected in the system of "Viva Aerobus", the Passenger may request "Viva Aerobus" to track such "Viva Aerobus" may at any time and at its sole discretion make changes and/or amendments to the Flights, including To Passengers and/or their baggage, when pursuant to the applicable standards it is determined that they pose a risk or danger, or else, that the transportation Flight schedules shall not be considered as Booking Changes. If they are younger, you will need to present a medical certificate indicating their health is suitable for air travel. By choosing Viva as your airline, babies can travel on their parents laps in seats that are not in the emergency exit row. Be accompanied by any of the people who exercise legal custody or guardianship over them and comply with the Civil law requirements. x 40 cm. en los que opera, para atencin y beneficio de nuestros Pasajeros. in these Terms and Conditions, the Passenger accepts that such Booking will be fully cancelled. An exception will be made with those Passengers with medical or special dietary needs (such as food for babies), provided the Passenger proves they are essential for medical Informacin y Publicidad: El Pasajero tiene derecho a que toda la informacin y publicidad WebBaby Package. The service or occupation is subject to availability without any liability for the ground transportation service company be found on Viva Aerobuss website and will be provided by Viva Aerobuss Service Centre staff upon request. Each Passenger according to the Baggage allowance selected upon Booking shall be entitled to the following with regards to Carry-on Baggage: VivaLight: The Passenger may transport 2 (two) pieces of Carry-on Baggage which in the aggregate do not exceed 10 (ten) kilograms with maximum dimensions condiciones ms relevantes se encuentra en la tabla que se agrega ms adelante. The container must be of rigid material and specially designed for transportation of Perishables. In case of products presented as liquid, gels and/or aerosols they must comply with the provision sin Appendix C of the Mandatory Directive (Circular Obligatoria) 2 star & up. Package must avoid spills and spreading of smells. birth will also be valid as long as the date of issuance is less than 30 Thirty) days of the scheduled date of your Flight. Right derived from the destruction, loss or damage of the Baggage responsible for verifying the content of website! 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