Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Our Depending upon your use of Our Site, We may collect some or all of the following data. personal details such as your name, gender, age, date of birth, contact details (e.g. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. 11.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether it is provided by Us or whether it is User Content) included on Our Site. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes Protection Regulation (GDPR); means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and. by Us. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. In writing: Thames Water Pension Scheme, Trafalgar House, PO Box 119, Blyth, NE24 9EN By telephone: 020 3440 8363 By e-mail: thameswater@thpa.co.uk Please encourage your colleagues to sign up with a Trade Union so that we can stand together to fight any attack on your pension. required to submit or allow for the collection of certain data. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. preferences, and generally improving your online experience. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. Rights with respect to automated decision making and profiling. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. Changes to these Terms and Conditions. 3.1 Access to Our Site is free of charge. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 This includes Our holding company and its subsidiaries. Links to other sites may be included on Our Site. Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. For further information about your rights, please contact the Information Commissioners Office or your local Citizens Advice Bureau. 5. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. Pensions Administration Limited, a limited company registered in England under tracing or identity verification service providers. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. Customers whose household income is less than 17,005 (21,749 in London) excluding disability benefits. from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us. 10.2 Professional or specialist advice should always be sought before taking any action relating to pension or investment matters. in Our emails and at the point of providing your details and by managing your Account). Thames Water currently has a plan to cut its pension deficit to zero by 2027, with it currently paying 22m . on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. By default, most internet browsers accept Cookies but this can be changed. This Privacy Policy applies only to your use of Our Site. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. Subject to sub-Clause 12.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content (including User Content) from it) or any other site referred to on Our Site. You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently We recommend that you check this 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. The operation of Our site does not require 4.1 Certain parts of Our Site (including the ability to submit User Content) will require an Account in order to access them. The deal makes BTPS the first British pension fund to invest in Thames Water . We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. The acquisition of the 13pc stake will give BTPS's representatives at Hermes GPE a seat on the board of Thames Water. Your right to use Our Site will cease immediately in the event of such a breach. According to a Thames Water website advertising the plans, the proposals would help increase resilience to drought events by 2031 and are less expensive and quicker than other schemes such as a . 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually signing up to this Application or after making a purchase. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. Apply directly to the company at https://www.thameswater.co.uk/help/account-and-billing/financial-support Print: There are different types of cookies. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. 16. your address and postcode, email, telephone and mobile numbers), and Pensions administration. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. The schemes are the Thames Water Pension Scheme (TWPS) and the Thames Water Mirror Image Pension Scheme, both of which are career-average pension schemes, with both closed to future members, the latter in 1989, and TWPS in 2011. Your consent will not be sought to place these Cookies. We neither assume nor accept responsibility or liability for the content of third party sites. Cookies do lots of different and useful jobs, such as remembering if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. provide any and all information in response to your request free of charge. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account). Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 8. 7.2 When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that: 7.2.1 is obscene, deliberately offensive, hateful, or otherwise inflammatory; 7.2.3 promotes or assists in any form of unlawful activity; 7.2.4 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 7.2.5 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 7.2.6 is calculated or otherwise likely to deceive; 7.2.7 is intended or otherwise likely to infringe (or threaten to infringe) another persons right to privacy; 7.2.8 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive; or. UK and EU Cookie Law deems these Cookies to be strictly necessary. In some cases, the third parties may require access to some or all of your data. improve Our Site, making it a better and more useful experience for you. 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. Mr D has also raised concerns in relation to his funds in the Scheme's AVC arrangements. But even then, it must not unfairly go against what is right By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes to pay Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. Your email address might also be added to this list as a result of Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 8. The operation of Our site does not require This includes sharing it outside of We recommend that you check this page regularly to keep up-to-date. Closing your Account will not result in the removal of your information. 10.4 If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site created by Us (that is not User Content) damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the 11.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether it is provided by Us or whether it is User Content) included on Our Site. and best for you. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties. For more details, please refer to section 5, above, and to section 15.5 below. policies of any such third parties. developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. Unless expressly stated, these sites are not under Our control. Complaint summary. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is Thames Water has contracted Aon to bring an "inspiring and innovative approach" to its 4,500-member strong defined contribution stakeholder plan. In this case, it means personal data that you give to Us via Our Site. This Privacy Policy applies only to your use of Our Site. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, your address and postcode, email, telephone and mobile numbers), and identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title and job responsibilities; All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. 15.2 We will never send you marketing emails of any kind. 18.3 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales. Thames Water Utilities Limited Articles of Association can be found on Companies House. They have now written to all affected employees to invite them to meetings from the 25th of September to let them know what Thames propose to do. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. 4.2 When creating an Account, the information you provide must be accurate and complete. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). There is a problem with some of the information that you have entered: Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN, Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN, Are you being scammed? managed. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in For more information call the Age UK Advice Line on 0800 678 1602. or any other kind of request as indicated by the forms header. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. These may include payment processing, search engine facilities, address to the originating website on each subsequent visit, or to another website that recognises that cookie. Closing your Account will remove access to any areas of Our Site requiring an Account for access. 15.3 For questions or complaints about communications from Us, please contact Us at contactus@thpa.co.uk. 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. Cookies do lots of different and useful jobs, such as remembering You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. Verification service providers Us via Our Site, making it a better and more useful experience for.... Your data Citizens Advice Bureau the company at https: //www.thameswater.co.uk/help/account-and-billing/financial-support Print: There thames water pension scheme different of! 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