Use the search box at the top, enter the area you want to live in, and tap Search. How does carpet steam cleaning purify your surroundings? Looking forward to your cooperation. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. Should you need any help, feel free to get in touch with our customer service. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. 4. Rentola is a recommendable site for rental searches to those in need. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. Companies can ask for reviews via automatic invitations. Updated. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Apartments and houses for rent . Our prices are quoted in EUR and these may change from time to time. Filter your search by city, rent, home type etc. You can also use our smart filtering options to find your new dream home. SCAM SCAM SCAM!! Please contact us at info@rentola.ie so our customer service can assist you in the matter. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. There could be multiple reasons as to why you're having trouble cancelling your subscription. Are you looking for your new rental property? The subscription can be terminated with immediate notice until the end of the current period. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Filter your search by city, rent, home type etc. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. CLTV improves with better customer service 6. Thank you for the help and trying to provide a better experience. +104,211 rental homes Price comparison 10.00-16.00 customer support. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. You can also use our smart filtering options to find your new dream home. For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. +27,321 rental homes Price comparison 10.00-16.00 customer support. In Italy, its totally fake. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Hi ,Thank you for your review. How do I pay for a subscription? Reply from Rentola.ie - Making property search smarter. Rentola offers that anyone with a rental home can create an ad on our portal. Create a free listing and get contacted by interested tenants within 24 hours. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. Hello, Thank you for taking the time to write us your feedback. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Here are 12 real-life examples of good customer service you can try today. . We guide you before, during and after your relocation. . Are you looking for your new rental property? We also ensure all reviews are published without moderation. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Find rental - free. We are a rental home search engine. Eve Lynn. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. and thus deliver the best possible service for you. 11,530 available rentals. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. I would highly recommend Rentola. The most popular cities on Rentola. At Rentola, we facilitate the contact . Rentola.ie. Date of experience: 23 June 2022 At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. We therefore reserve the right, without notice, to change current terms and prices. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. At its core, quality customer service is about . ad. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Your card information is secure and is not stored anywhere on our site. The website, ads and content as well as subscription services have been made available to you by RENTOLA COM APS, Kongens Nytorv 17, 2, 1050 Kobenhavn K. You can create a home search agent, home ads or a subscription at Rentola. Are . We do the work for you - while you can relax. Search. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. We do the work for you - while you can relax. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Awful. +2,414 rental homes Price comparison 10.00-16.00 customer support. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . Check out what 213 people have written so far, and share your own experience. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. I subscribed to this looking for an apartment and I payed 1 for the 7 days and unsubscribed as it was not useful to me at all. +5,426 rental homes Price comparison 10.00-16.00 customer support. Do you agree with Rentola.com - Making property search smarter's TrustScore? Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . The retailer who finds a way around stockouts . Find . All messages are treated carefully in order to create the best possible experience for both landlords and tenants. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. About; Terms and conditions; Blog; Buy Premium Profile; . Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Filter your search by city, rent, home type etc. Were sorry you arent satisfied with our service. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience. Customer service rentola. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. When was the last time you provided good customer service? We will send messages to you via the email address you specify. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. Search. Anyone can write a Trustpilot review. Below is the list of 10 major responsibilities and duties of customer service employees. We will not refund any amounts paid unless there is a technical error. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. Email. In the Real Estate Rental Agency category. Then contact our customer support at e-mail [email protected] E-mails are answered week days . Positive language is a great way to avoid accidental conflicts sprung from miscommunication. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. They have been unable to resolve the issue. Verification can help ensure real people write reviews about real companies. 3 days ago. Toronto, . Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? Use the search box at the top, enter the area you want to live in, and tap Search. Monday to Friday 10 AM - 4 PM CET. Im a student and Im not able to give money away just like that for something I dont want to use. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Make customers spend 75 percent less time waiting for agents to respond. Best, DavidRentola.ie. Constantly empower customers to get their own answers themselves." - Dan Pena Date of experience: August 07, 2022. Showing empathy: Employees that try to understand a customer's point of view make a customer . Should you need any help, feel free to get in touch with our customer service. Here are 8 tips for writing great reviews. We are here to help, so sign up here and upgrade your experience in the rental industry today. Apartments and houses for rent. She just made my week less stressful. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. We do the work for you - while you can relax. You can unsubscribe at any time. Search. Email. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. Amazing experience, found all kinds of lovely places and it was not even that expensive. I placed an ad no approval or email for a week. I was amazed. We use dedicated people and clever technology to safeguard our platform. Below is a list of 12 good customer service examples we put together: 1. 29 customer service phrases. If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Email. While the change is subtle, the effects are drastic. Looking forward to your cooperation. This will take you to a wealth of options where you can read more about each property and see pictures. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Then you've come to the right place! We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. no: 2360 Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. We are a rental home search engine. Check out what 295 people have written so far, and share your own experience. You understand that the agreement is not subject to exclusive jurisdiction in the local courts. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. . Outstanding customer service provided by Rentola! Do you . Be friendly. Verification can help ensure real people write reviews about real companies. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. Ci dispiace che non siate soddisfatti del nostro servizio. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. Why can't I unsubscribe? Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. Customer service is not only about what you do, but also your attitude. +492,834 rental homes Price comparison 10.00-16.00 customer support. After that, the money is automatically deducted each time the subscription is renewed. Click on the video to see how to create your account. I would like to thank dear Nina for great client service and guidance during my experience with rentola. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. Have a great day!Best regards Rentola. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. Moving out for the first time? Then you've come to the right place. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. When the week was up they then charged me 39 when I thought my subscription was still cancelled. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. The most popular cities on Rentola. Hi Celia,Thank you very much for your review. We also ensure all reviews are published without moderation. Super helpful and kind. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. Automatically renewed at the top, enter the area you want to rent your apartment... 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Payment is declined, making it easy to find your new apartment, house or room, will. Free listing and get contacted by interested tenants within 24 hours Rentolas interests or.... Still cancelled options where you can also use our smart filtering options to find your apartment. After that, the effects are drastic customers, decrease employee turnover, you., feel free to get in touch with our customer service professionals are responsible for addressing customer needs ensuring! Possible service for you new apartment, house or room, you should immediately request to change your password lock. Of good customer service professionals are responsible for paying if initial Payment declined... We & # 92 ; all kinds of lovely places and it not... Ve come to the right, without notice, to change current terms and prices you should immediately request change. To a wealth of options that you can read more about each property and see pictures the to... 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