} The Glen Helen Amphitheater . If you do not purchase tickets during the specified time period, your exclusive rights to the Seats will expire. Failure to follow this guideline may result in the loss of our protected status and fines/charges for the violator. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. Failure to stay on trails disrupts the delicate ecology of the Glen and can harm the flora and fauna of the preserve. "@context": "https://schema.org", These are in place for your safety and to provide the best possible experience for all patrons attending concerts. If fewer Concerts than the Concert Threshold occur during the Concert Season, you will receive a Threshold Credit in an amount to be confirmed following the conclusion of the Concert Season. If you elect not to consent to such searches, you may be denied entry to the Concert without refund or other compensation. You will immediately notify us in writing if you discover any unauthorized use of your account or other account-related security breach. Sign up for our newsletter and get $5 off your first order! You can bring your own short . Follow signs for directions. We may invite you to renew the Agreement for the next Concert Season or Term. Picking or collecting plants, rocks, sticks, insects, etc. Please follow official venue rules for the best possible experience and safety of all patrons. For some events, the layout and specific seat locations may vary without notice. Only one Concert of an artists multi-night run may be included in the Series, unless otherwise communicated to you by us. "name": "What are the Glen Helen Amphitheater parking options? You forfeit any amount remaining in the Ticket Credit at the end of the Term unless a credit is owed due to the cancellation or postponement of a Concert as described herein. It has a seating capacity of around 65,000, including 54,098 lawn seats, 10,098 orchestras, along with box and loge seats. One bag is allowed per guest. Any failure by you to pay any amounts owed under this paragraph within such five days will constitute a material breach of these Terms. Additional tickets must be purchased by the deadline we set, typically in advance of or no later than five (5) days after tickets are placed on sale to the general public. Ticketmaster is generally required to file a Form 1099-K report with the IRS if the gross amount of your transactions on our marketplaces is $600 or more in a calendar year. The Advanced Services may permit you to forward your season tickets to another person. If you are in the group ticket distribution, the Group Manager will send you an email to retrieve print-at-home tickets. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. Picnics, hammocks, and camping are not permitted within the Glen. "@type": "Question", You agree that monetary damages may not provide us a sufficient remedy and that we may pursue injunctive or other relief for your violation of these Terms. . (adsbygoogle = window.adsbygoogle || []).push({}); The Glen Helen Amphitheater has rules that patrons must follow. State arbitration laws do not govern in any respect. VIP Parking is $20.00. Any dispute or claim relating in any way to your use of the Site, or to products or services sold or distributed by us or through us, will be resolved by binding arbitration rather than in court, with the following exceptions: The arbitration agreement in these Terms is governed by the Federal Arbitration Act (FAA), including its procedural provisions, in all respects. Reviews of the Glen Helen Blockbuster Pavilion and Hyundai Pavilion at Glen Helen complain about bad parking, bad sound, and bad lines at concession stands. You will also receive a monthly "What's On Guide" to your email! WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, AND YOU RELEASE US FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. You bear all risks of inclement weather. . Glen Helen is a protected nature preserve, open to the public for their enjoyment and ecological education. We cannot guarantee that you will have the right to renew the Agreement. On the Glen Helen Amphitheater seating chart, numbered sections make up Reserved Seating.These tickets are the primary alternative to Lawn Seats since they will have a chair to sit on in an assigned section and row.. Orchestra Sections. For visits to the Trailside Museum, self-guided group hikes, or other visits, please call 937.769.1902 or emailto receive group visit information and receive your parking permit. If you have a concern for an animal, person, or situation that you have observed within the Glen, contact our staff immediately. If we do not receive any payment within ten (10) business days after its applicable due date, the amount past due, will accrue interest at the maximum rate allowed by law, and. The registered and unregistered trademarks, logos and service marks displayed on the Site are owned by us, Glen Helen Amphitheater or our licensors. The number of tickets and VIP amenities per Concert which may be purchased against the Ticket Bank will be based on availability at the time of your request and any applicable artist or Venue restrictions. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules. The Art Laboe Connection Sat May 13, 2023, Jason Aldean: Highway Desperado Tour 2023 Sat Sep 30, 2023, Art Laboe Connection: Glen Helen Amp Premium Parking (Not a Ticket), Art Laboe Connection: Glen Helen Amp Club Access (NOT A TICKET), Art Laboe Connection: Glen Helen Amphitheater Fastlane (NOT A TICKET), Lawn Chair Voucher - Art Laboe Connection - NOT a Concert Ticket, Live Nation Blanket - Glen Helen Amphitheater (THIS IS NOT A TICKET), 2-Day Camping: Jason Aldean: Glen Helen Amp - Not A Concert Ticket, Jason Aldean: Glen Helen Amphitheater Premium Parking - Not a Ticket, Jason Aldean: Glen Helen Amphitheater Club Access (NOT a ticket), Jason Aldean: Glen Helen Amphitheater Fastlane (NOT A TICKET), Lawn Chair Voucher: Jason Aldean - NOT a Concert Ticket, Do Not Sell or Share My Personal Information. The following terms and conditions, as well as any other policies, rules or guidelines that may be applicable to particular offers or features presented to you (you or your) by Live Nation Worldwide, Inc. (LN, we or us), (collectively "Terms") govern your purchase of tickets under the Premium Seat Sales program. Look for signs on your way into the venue to direct you to open lots, as spaces can fill up quickly. You bear all risks of inclement weather. The Glen Helen Amphitheater (originally Glen Helen Pavilion and formerly Blockbuster Pavilion, Hyundai Pavilion, and San Manuel Amphitheater) is a 65,000-capacity amphitheater located in the hills of Glen Helen Regional Park in San Bernardino, California. Reviews of the Glen Helen Blockbuster Pavilion and Hyundai Pavilion at Glen Helen complain about bad parking, bad sound, and bad lines at concession stands. Event date and time are subject to change. You may not use our or Glen Helen Amphitheater trademarks, logos and service marks in any way without our prior written permission. However, if your dispute is regarding the re-sale of a ticket for any event located in Illinois, then these Terms will be governed and construed in accordance with the laws of Illinois, without regard to conflict or choice of law rules, and you consent to personal jurisdiction, and agree to bring all actions, exclusively in Chicago, Illinois. The number of complimentary parking passes available for music festivals may vary. Low-back beach chairs are allowed inside the Glen Helen Amphitheater. Allow Glen Helen staff to assess the situation and respond accordingly. Donations and purchases made at the Trailside Museum or the Glen Helen Nature Shop are tax-deductible to the fullest extent allowable by law. Please consult Glen Helen Amphitheater for additional terms and requirements. We appreciate your understanding. By continuing to use this Site after that date, you agree to the changes. The orchestra, box, and loge sections seat a combined 10,902 people, while the lawn section seats 54,098. Since its opening, it has been. . We are not responsible for the content of those websites, or the privacy practices of those websites. Glen Helen Amphitheater | San Bernardino, CA Jason Aldean: Highway Desperado Tour 2023 Upgrades Available. In these cases, we will attempt to contact you, using the information provided at the time of purchase. We or Glen Helen Amphitheater will collect funds from the purchaser, and Glen Helen Amphitheater will transmit to you a credit or payment as described elsewhere in these Terms. You voluntarily assume all risks and danger incidental to the Concert for which the ticket is issued, whether occurring before, during or after the Concert, and you waive any claims for personal injury or death against us, the Venue, artists, other attendees or participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying guest or invitee. . You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to tickets you purchased. }, "@type": "Question", We strongly encourage you to become familiar with the terms of use and practices of any linked website. ***ALL SHOWS ARE RAIN OR SHINE*** Camera Policy: Personal cameras are allowed in the venue. Before we can pay you, we will need to collect your taxpayer information in accordance with applicable laws. Note that VIP amenities (including VIP club and parking) are not transferrable apart from a ticket, and may not be sold separately. We cannot guarantee that you will have the right to renew the Agreement or, if you renew, that you will receive the same Seats. Terms Applicable to Full Concert Season Packages, Days Prior to the Concert Season Start Date, V.Terms Applicable to Personal Seat Licenses. Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. Despite spectator shielding, injury can occur. We look forward to seeing you out on the trail. We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. Please note that not all members of the public may be able to purchase, or view listings for, tickets that you post for sale, as Glen Helen Amphitheater may require potential purchasers to pay a fee, be a season ticket holder, be on the waiting list to be a season ticket holder or comply with a registration or other requirement, in order to view listings of, or to purchase, some or all of the tickets posted for sale. "name": "Does Glen Helen Amphitheater serve food? you must additionally pay a late fee in an amount equal to two percent (2%) of the amount that is past due. The venue is an outdoor amphitheatre, which means the events are seasonable and all of the exciting events run from April through to November. You are responsible for complying with all applicable ticket resale laws, rules and regulations when listing your tickets on any resale platform owned or controlled by us. It was constructed in 1982, when Steve . Our Privacy Policy and any other policies, rules or guidelines that may be applicable to particular offers or features on the Site are also incorporated into these Terms. The amphitheater also offers dedicated pickup and drop-off zones for rideshares at Gate 1." Located in Devore, California, a town near San Bernardino, this venue is the largest amphitheater in all of North America. Get tickets here. The Smokers Club Festival at Glen Helen Amp on April 30. Throughout the Term, you will have the right to use your Ticket Bank to purchase tickets and certain VIP amenities to Concerts at the Venue. }, If you have any questions, comments or complaints regarding these Terms or the Site, please contact us at: Live Nation Entertainment, Inc. Located in Glen Helen Regional Park in San Bernardino, California, the Glen Helen Amphitheater boasts views of the San Gabriel and San Bernardino mountains and has been the place to experience big shows in Southern California since opening as the Blockbuster Pavilion in 1993. Glen Helen Amphitheater reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Glen Helen Amphitheater rules. The Glen Helen Association (GHA) is committed to providing a non-discriminatory and harassment-free environment for all members of the GHA community, including visitors, students, staff, volunteers. You will receive a limited, revocable license in the form of a ticket to use the Seat for the designated Concerts, depending on the type of package you purchase. The JAMS Rules are available online at https://www.jamsadr.com or by calling (800) 352-5267. If you use the Site, you affirm you are at least 13 years old. On the Glen Helen Amphitheater seating chart, numbered sections make up Reserved Seating. Due to covenant protections, parking is no longer available in the former Yellow Spring parking lot. For most shows, coolers, lawn chairs and blankets are not allowed. If an event for which you sell a ticket via the Advanced Services is postponed and the purchaser of such ticket is given a refund of the amount that that purchaser has paid, then you will be obligated to return, within five days of notice by Glen Helen Amphitheater, all of the payments you collected in connection with such sale, but Glen Helen Amphitheater will return the ticket to you that you sold so that you can then use it to attend the event. ", OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. Any dispute or claim relating in any way to the Agreement will be resolved by binding arbitration rather than in court. The Glen Helen Amphitheater is located within the grounds of the Glen Helen Regional Park in San Bernardino. Such fees are not refundable under any circumstances. Extra hand sanitizer dispensers throughout the venue and at all bathroom areas Large lawn chairs Drink at your own risk. without regard to the conflict of laws principles or provisions thereof. LA23625 Umbrellas. All ticket purchases will be deducted from the Ticket Credit including any applicable service fees and taxes. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE. Please note that while some of the events listed on the Site may appeal to children, the Site is not targeted at children under the age of 13, and they are not permitted to use the Site. If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm whether or not your order has been placed. By completing your purchase of tickets under this program, you expressly agree to these Terms, which together with your Invoice, constitute the Agreement. We may make changes to these Terms at any time. Hikers found within the Glen after sunset, are subject to a trespasser violation. Picking or collecting plants, rocks, sticks, insects, etc. Hidden away in Glen Helen Regional Park, the amphitheater sits in its own special oasis, so plan ahead if you want to grab a bite. { If you violate these Terms, your transactions, distributions, deliveries, credit authorizations, payments, payment receipts, registrations, log-ins, ticket forwards, ticket postings, ticket sales, ticket purchases, ticket forwarding receptions, ticket orders, group management or participating or ticket management (any of the foregoing, or any other activities or transactions for which you use the Advanced Services, each an Activity), or season, package, group or other tickets, may be cancelled, set-offs and debits may be taken against your accounts and credits and payments that would otherwise be owed to you, and we may exercise any other remedy available to us. You may not transfer or sell access to your account. "@type": "Answer", No rights or obligations, including without limitation renewal, are created or conferred on either party beyond these Terms. The ADA parking fills quickly, please plan accordingly and arrive early Parking is included in the ticket price for most concerts. When you purchase a ticket from a third party via the Advanced Services, the original ticket will automatically be cancelled and invalidated, your credit card will be charged the ticket price and all applicable fees, and you will be issued a new ticket. This versatile space is perfect for events of all occasions including conference, corporate event and company picnics. If struck, immediately ask an usher for directions to a medical station. As many visitors will attest, the Glen Helen Amphitheater is one of the best places to catch live entertainment. "name": "What are the Glen Helen Amphitheater safety & security guidelines? You will also recieve a monthly Whats On Guide to your email! } THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. Coolers In his/her absence, an honor-system payment box is located by the kiosk in the Corry Street Parking Lot entrance. Tickets forwarded using the Advanced Services are subject to the ticket authentication and delivery fees as disclosed to you by us or Glen Helen Amphitheater. This rule only applies if you purchased reserved seat tickets or general admission pit tickets. If you require a refund instead of the credit, you will need to request a refund in writing. You and your belongings may be searched on entry to the event. }, . If fewer Concerts occur during the Concert Season, you will receive a Threshold Credit in an amount to be confirmed following the conclusion of the Concert Season. IN NO EVENT WILL ATTORNEYS FEES BE AWARDED OR RECOVERABLE. You and each of your guests and invitees, as well as any transferee of any tickets and their guests and invitees (collectively, Your Parties) shall comply with all applicable state, federal, and local laws, as well as all rules, regulations, guidelines and protocols established from time to time by LN and the Venue ("LN Protocols"), including, without limitation, the prohibition on reselling Tickets on Venue property, the prohibition on advertising Tickets for resale prior to the public on-sale date, and all health and safety protocols related to COVID-19 or other public health concerns. LN and the Venue reserve the right to update the LN Protocols at any time in their sole discretion. The Site is directed to people residing in the United States. A ticket is not redeemable for cash. "@type": "Answer", You and we agree that (i) it would be extremely difficult, if not impossible, to determine with certainty the damages we would suffer in the event of Your Termination due to the uncertainty of our ability to re-sell the Seats; (ii) the Termination Fee is a reasonable estimate of the amount of our damages in the event of Your Termination; and (iii) the Termination Fee constitutes liquidated damages and not a forfeiture or penalty. Protections, parking is no longer available in the group ticket distribution the... Sell access to your email! will attest, the layout and specific seat locations may without. The delicate ecology of the credit, you will also receive a monthly Whats on Guide '' to your to! ; the Glen Helen Amphitheater safety & security guidelines, a town near Bernardino! Without regard to the Concert without refund or other compensation SHINE * * * Camera Policy: Personal are... 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That was used to purchase the tickets be resolved by binding arbitration rather than in court sunrise to sunset 365. Helen Amp on April 30 card account information for a ticket order that can delay processing and delivery and... The Smokers Club Festival at Glen Helen nature Shop are tax-deductible to the of. Spaces can fill up quickly ticket distribution, the group ticket distribution, group... Glen after sunset, 365 days a year in their SOLE discretion amounts under! Fees be AWARDED or RECOVERABLE, while the lawn section seats 54,098 at time... Days a year extra hand sanitizer dispensers throughout the venue you require a refund in writing pit tickets event... Days prior to the Concert Season Start date, you will also a... `` Does Glen Helen Amphitheater has rules that patrons must follow ESSENTIAL ELEMENT of the.... 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