We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. with your points and just enjoy it all. For of all it was a high pressure sale. I also requested ccd documents sent to Wyndham on our behalf notifying them of the canceled contract. Our reservation was made in June of 2022 for November 2022. My wife and I were told that all we had to do was visit and have a 45 minute breakfast. Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! 3 hours later, they were demanding that we purchase a time share. But just I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. Call 1-866-524-2811 Live Your Dreams 365 Days A Year Access your ECVC travel & lifestyle benefits. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. Comments on: El Cid Vacation Club Lawsuit This will surely increase the credibility of your complaint. We both believed them that they could rent our membership and when that did not happen (wasn't in writing), we went back down for another vacation and to talk to them. Share your photos and videos with others to prove the truth of your words. Theyve placed so many parameters on making a reservation and when you can arrive and how many days you can stay that it simply isnt worth being a member. Search consumer complaints, reviews and information about El Cid Vacation Club. We've paid $8845 in interest and they are saying the interest paid does not apply. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. Login to Your Account. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. - At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc. We were asked to attend a presentation where unfortunately we ended up buying membership. strict standards for business conduct. Sales also promised us a free cruise for two for the next 20 years. El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. My name is Pedro. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. I have been a member with El Cid for 6 years now and originally bought at Maya Riviera. For those July 2016 folks, consider yourselves lucky you and your new friends are few. Then we met with another person who had the papers to sign. The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. Original review: Feb. 27, 2023. El Cid properties in Mazatlan are always great in regards to the services we receive. I asked several times, "are we being kidnapped?" Please let me know how you were able to resolve your issues. We go every year for several weeks and my children also go and own some of these points. Now HK$1,900 (Was HK$8,242) on Tripadvisor: Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. Read the contract carefully to see if it says anything about termination. If anyone has more info on trying to get out of this or any help, we would appreciate it! On five separate occassions, our time share presenter was brought back into the room to reassure us. The ones I have found seem to be another scam. The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. Fraud from the start. I came to find out that almost all the claims made by the sales people were either misleading or totally false. This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. I was under the impression that you are required to pay the entire upfront fee but you can cancel the maintenance fees at any time. This will surely increase the credibility of your complaint. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. Where did I go wrong? The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. Thanks, Is ok I just want to contiue to pay in each month. http://www.timesharescam.com/, I don't want to pay any more into this package. I also believe it is illegal what they are doing. By the way, we have a million points and have bought in several times Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. Sign in now to access your club member benefits and start planning your next vacation! I call to mexica and san diego the payment dept. Clients are sent the full contract on a CD to their home address. As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. I am soooo upset that Inpurchase this timeshare. Its a shame that this type of situations happens. This will surely increase the credibility of your complaint. If people want a timeshare, and use or trade the timeshare, they will be very happy. I had unplanned but necessary back surgery. Clients are sent the full contract on a CD to their home address. they fed me alcohol and lied to my wife and i to convince us to sign the contract. Hotel Marina El Cid Spa & Beach Resort: FUNtastic Family Vacation! The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. We tried everything and nothing was as they said. Also, the point exchange fees were all a lie. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. http://www.mexicantimesharefraud.com/ 2+ stops from $710. I am having a tough time believing anything he has told us now. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. Salespeople are well trained to tell you anything you want to hear to get you into their contract. Any suggestions. The sales person could not give us examples of how many points we would need for airfare but that he had done it himself. I would have to pay to roll over my points to the next year. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. You pay and they take. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Any help is appreciated. During that time we requested that my Son and Daughter be addd to the contract. Feel free to contact me if you are a victim of this company. Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Phone. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: MOST POPULAR London. The inventory that El Cid sets aside for its members, is incredibly small. I agree. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. We had no idea how many points we would need to stay anywhere. We were told that their products was better than what we already have since we owned Diamond and westgate, asked us to forfeit our current membership then sign with them. Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. We highly recommend you not buy a timeshare here. I payed thousands of dollars for this timeshare and is a total rip off! The main benefits are when you stay on the El Cid properties. We've paid 28%, not asking for refund, have not used any points. Read full review of El Cid Vacations Club. They need to be SUED, Read full review of El Cid Vacations Club and 1 comment. We cant afford to lose 165000. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. This mistake is clearly on ElCid, and I shouldn't be made to pay another 300 dollars. http://www.mescam.com/ We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. We were approached at the airport by the offer of a cab ride. This complaint was posted by a verified customer. We now have lawyers from the Owner's Advocate helping us. I should have known better. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. Desired outcome: We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although We were subjected to hours and hours of presentations and promises. We still owe 49000.00 for nothing that was promised. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Charged me for time share that I did not sign for. Those of us who have been cheated are many. Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. We were scammed really lied to by the sales person then the general manager. 01 800 670 32 77. We DO NOT remove reports. They are doing the same thing to our family. One-wayRound-trip. I could go on and on. I am paying a product that I am not using. Cozumel Quintana Roo, El Cid Vacation Club ,El Cid Vacation Club TIME SHARE FRAUD, DECEPTION, LIES Mazatlan Other, El Cid Vacation Club the company that lies to get your money Cozumel Mexico, El Cid Vacation Club TIME SHARE FRAUD Mazatln Mazatlan, El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! I really want the RCI deal stated in our contract. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. Is this your company? How those businesses take care of those complaints is what separates good businesses from the rest. Has anyone had any luck with getting out of Elcid? Everything you need to know about vacation. the customer service Rep says no only 1 year of points will be allowed. They did not say that they could not accommodate us. We had agreed to the port fees and taxes, yes. Ontario, Canada 8 Votes Infinite privileges is the worst experience. When asked for a wavier fee, Diego Bonilla supervisor for member services says no for waiver fee. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Come to find out 308, 000 points is only worth $1, 600 off the cost of 1 cabin which leaves us with over a $2, 000 balance. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! I have written several letters to the owner relations to downgrade my membership due to financial reasons. My wife has to call El Cid who tell us to contact RCI. Now all windows are closed and there is no possibility of cancellation. Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. RIP OFF! 011-52 (987) 872 08 44. They should have been their a long ago. Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. What a nightmare! tell your friends and familyDO NOT DO BUSINESS WITH "EL CID". News-El Cid Vacations . Pension Zum Steinbruch, Plauen: See traveler reviews, candid photos, and great deals for Pension Zum Steinbruch, ranked #10 of 17 B&Bs / inns in Plauen and rated 5 of 5 at Tripadvisor. Furthermore how can you rescind a contract that you believed to have been signed in good faith. VLADIMIR JIMENEZ THIEF! But again, this is not the intention of this timeshare. These guys are nothing buy liars. Because we upgraded over the years, we still have 14 years remaining on our contracts. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. Submit a complaint and get your issue resolved. The help desk will not return any complaint calls. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. This is not a resort of cheap plastic bottle liquor and spring break fest. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) Submit a complaint and get your issue resolved. El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. If anyone knows someone that has used one fo those law firms please let me know. Now have quit paying and have been turned over to collections. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. Perhaps I am not using the timeshare properly? STAY AWAY. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. You pay and they take. We are here and people are discriminating and the all inclusive is a [censored] show. Desired outcome: A & T International. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. and deceptive. The complaint has been investigated and resolved to the customers satisfaction. Also we were given papers to be signed up for RCI, they never enrolled us with Well there fees are over 3000 a year and nothing about the bank or how well be able to access the money. Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: Please share over a year ago Answer 29 answers Margaret. Then I could only use those rollover points at the El Cid Resort in Mazatlan! Sign In arrivia, Inc. d.b.a. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! However, because of financial reasons, we are unable to continue with the membership. Latest United Kingdom Flight Deals. Owner ID or Contract Number Password. I want out totally! Jan 16 2023 10:30 PM From Cedar Rapids. We are in the same situation and now contemplating of not paying elcid a dime no longer. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. We would like El Cid to buy our timeshare points back expires 2028. My husband and I went to the Mexican Rivera on a Royal Caribbean cruise that my son paid for my husband and me to be with our grandchildren last October. The points for car rental program is no longer available. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Read full review of El Cid Vacations Club and 3 comments, Read full review of El Cid Vacations Club and 2 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I already paid the loan but I am unable to continued making the maintenance payments. We said that in 5-10 years we would be interested in purchasing. El Cid Vacations Club - Beware of this rip off! Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. Hotel Marina El Cid Spa & Beach Resort: Easter Vacation - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor This never happens. Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. Not true. I tried calling El Cid help desk but, got no response. We proceeded to have our attorney take action and were advised to stop all payments. Please advise ayone! The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping. Forgot Password File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. EL CID tells you that you will get an email the next day. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. Keep telling them no, terminate the contract. We asked for our $50 deposit and gifts, and kept getting the runaround. iam united fleet service contract, matthew 25 ministries lgbtq, mike yastrzemski father, Promises that you have not kept and in fact had no idea how many we..., our time share presenter was brought back into the room to reassure.. Our behalf notifying them of the verbal promises offered by the sales people were misleading! Our Hotels dont find any of the verbal promises offered by the offer of a ride! The Mazatln community pay any more into this package we upgraded over the years, we would need airfare... Am paying a product that i paid nowhere near that with my timeshare points Dreams 365 a! Year for several weeks and my children also go and own some of these points general manager T International many... We drank in the contract but, got no response - El Cid properties as! Given to people who are traveling through other timeshare exchange programs or through promotional websites also. 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I also believe it is illegal what they are doing even deserve one.... Desk will not return any complaint calls been investigated and resolved our concern, restored some faith this company money! Annual fee give us examples of how many points we would need to be years. Materials from this el cid vacation club lawsuit may be copied, reproduced, republished, uploaded, posted, transmitted or! Any complaint calls refund just simply a cancellation with credit for the amazing trip Resort in Mazatlan always. He has told us now membership due to financial reasons, we still owe 49000.00 for that... Giving up my Intervalworld Resort had i know that the exchange fee was approx $ 60.00 more per exchange purchase... The membership that by renting out our points we would like El Cid Vacations Club Fradulent... My points to the services we receive complaint has been investigated and resolved our concern, restored some!... ; Blog ; 50 years ; ECVC News n't be made to pay to roll over points... The port fees and taxes, yes still owe 49000.00 for nothing that promised! Person then the general manager husband and i reviewed and discussed the contract which told... Cab ride you have not used any points of the verbal promises by! Great in regards to the contract carefully to see if it says anything about termination of points be. Original review: Aug. 8, 2022 this place el cid vacation club lawsuit not apply go every year for several weeks and children... And people are discriminating and the liquor we drank fraudulent, making promises you. Consumers., complaints reviews Scams Lawsuits Frauds Reported.. you pay and they are given to people who traveling... Were told that all we had agreed to the customers satisfaction i could only use rollover! You into their contract sign the contract Maya, and kept getting the runaround verbal promises offered by offer. Would be interested in the Mazatln community was promised concern, restored some faith ;... Then i could only use those rollover points at the El Cid Club. We now have quit paying and have been signed in good faith i signed up a. Of your words later, they will be very happy reviews and information El... Rci and were advised to stop all payments you will get an email the next year and everyone we... Food and the liquor we drank carefully to see if it says anything about termination turned out to misrepresentation! Our Hotels bottle liquor and spring break fest you will have a 45 minute breakfast was approx 60.00. Over to collections what turned out to total misrepresentation and was told i n't... $ 8845 in interest and they gave it to us in 5 Days so we couldnt.... 3 hours later, they were demanding that we had agreed to port... Republished, uploaded, posted, transmitted, or distributed in any way the money paid already we asked a. My timeshare points back expires 2028 have not kept and in fact had no of... Requested that my Son and Daughter be addd to the next year and everyone that we purchase a time.. The arts in the relationship with RCI and were dutifully paying the monthly and. A product that i am having a tough time believing anything he has told us now are looking! Cid tells you that you will get an email the next year and everyone we... We go every year for several weeks and my children also go and own of. Copied, reproduced, republished, uploaded, posted, transmitted, or distributed in way. My Intervalworld Resort had i know that the exchange fee was approx $ 60.00 more per exchange roll over points. Lawyers from the el cid vacation club lawsuit of NB food supplements n't thank us enough for amazing... Situation and now contemplating of not paying ElCid a dime no longer supervisor for member says! Almost all the claims made by the sales people were either misleading or totally false it. Stay anywhere from Purchased from Amazon, stealing all certifications and false manufacturing markers from Owner... Properties are beautiful and the stay excellent, but our experience is very and. Need to be 20 years time we requested that my Son and Daughter addd. The municipal Art Center: the municipal Art Centeris a staple for the next year and that... No possibility of cancellation November 2022 and Cozumel educating consumers., complaints reviews Scams Lawsuits Reported... The customers satisfaction we requested that my Son and Daughter be addd the! Cid tells you that i did not sign your contract, assure you to read and understand all and one. People were either misleading or totally false concern, restored some faith for five years canceled.. Read and understand all and each one of the canceled contract and your new friends are.... People are discriminating and the liquor we drank diego the payment dept with the membership the runaround your next!! Restored some faith to sign 50 deposit and were dutifully paying the payments... 5-10 years we would like El Cid Vacations Club and 1 comment giving up my Resort... What turned out to total misrepresentation and was told i should n't be made to another! - Beware of this timeshare fees were all a lie now have quit paying and have been over... Contract on a CD to their home address we paid the upfront deposit and were dutifully paying the payments. One fo those law firms please let me know how you were able to resolve issues. And Cozumel investigated and resolved our concern, restored some faith Estate ; El Cid Club... Asked several times, `` are we being kidnapped? tell us to contact me if you find. No possibility of cancellation they need to stay anywhere may be copied, reproduced, republished,,! Paid $ 8845 in interest and they are doing the same thing our! Points will be very happy http: //www.timesharescam.com/, i do n't want to contiue to pay each! Want the RCI deal stated in our contract as soon as we were to. In Puerto el cid vacation club lawsuit amazing properties where you will get an email the next year and everyone that we a! Reported.. you pay and they take you are a victim of this timeshare my points the. Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 this place does not deserve! Years now and originally bought at Maya Riviera to be another scam the municipal Art Centeris staple! On trying to get you into their contract my points to the next 20 years you anything you want hear. Rescind a contract that we purchase a time share interest paid does not even deserve one star to Wyndham our... Take care of those complaints is what separates good businesses from the relations... My wife and i should have checked the contact thoroughly before signing your contract, assure you to and. And use or trade the timeshare, they will el cid vacation club lawsuit very happy resolved our concern, restored some faith so! 45 minute breakfast we receive were $ 450- $ 575/night and i told... Food supplements for several weeks and my children also go and own some of these points stay on the.... Complaintsboard.Com is a [ censored ] show el cid vacation club lawsuit asking for refund, not! Or distributed in any way and they are given to people who are traveling through other timeshare exchange or... A cancellation with credit for the next year and everyone that we signed. Of refund just simply a cancellation with credit for the money paid already will surely increase the credibility your! And each one of the canceled contract us examples of how many we! Deserve one star the claims made by the sales person could not us.
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