Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Store 5284 - Miami Gardens, FL 33056. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. How To Become an Adventure Therapist: Step-by-Step Guide. If there are any expired products on the shelves, remove that product from the shelf. The estimated additional pay is $2 per hour. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Please enter a Name and Password so you can update your Job Alerts in the future. Activate fuel and gift cards and assist with lottery purchases as needed. 3.9 Part-time 2 hours ago. Jobs. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. If you require an accommodation, please contact our Associate Service. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Location: Field. Think of the most persuasive speaker in your organisation. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Your input helps Glassdoor refine our pay estimates over time. Reminder Apply for our Summer 2023 Corporate Internship Program! You have already created a job alert with same filters. Averages based on self-reported salaries. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Make sure the coffee machines are full and working properly. Respond to customer requests and complaints in a timely and courteous manner. Communicate with the management team regarding request and concerns.3. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Enjoy meeting new people? Learn how this feature works. Ensure that all procedures regarding food service and beverage schedules are followed. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. A valid drivers license is also required. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Communicate with the management team regarding customer requests and concerns. I had overslept and rushed to get ready. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. You can unsubscribe from these emails at any time. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Check expiration codes, face and inspect all items. Greet and provide an enjoyable shopping experience for all customers. Follow proper coding procedures. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Your main goal is to enable Wawa to provide exceptional customer service. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Job Title: Customer Service Associate. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Greet and provide an enjoyable shopping experience for all customers. If there is any contamination, carefully clean these areas. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Department: Store Operations. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. This helps ensure that customers have a positive experience when interacting with Wawa. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Greet and provide an enjoyable shopping experience for all customers. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Visit the Career Advice Hub to see tips on interviewing and resume writing. Working in customer service can sometimes involve dealing with difficult customers. Explain what steps you took to resolve the situation or diffuse the customers anger. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Department: Store Operations. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Olney, MD. Complete other tasks as assigned by store management. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. I set an alarm on my phone so it wouldnt happen again.. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Employers ask this question to learn more about your work ethic. Greet and provide an enjoyable shopping experience for all customers. This shift is driven by the fact that customers are increasingly turning to these channels for support. We recommend using the filters beneath the search bar to best search for your desired opportunity. Posted: February 10, 2023. Wawa, Inc. You can also receive alerts via instant message. Visit the Career Advice Hub to see tips on interviewing and resume writing. Customer service skills also include empathy, patience and kindness. Communicate with the management team regarding customer requests and concerns. You can update your choices at any time in your settings. Help make it more accurate by adding yours. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Customer Service Associates must also be aware of how their responses will appear in public forums. About this jobFind your commute. Come to us in your pursuit of success. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Job Description. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Join us or tag a friend to apply! Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. Job Title: Customer Service Associate. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Your email address will not be published. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. great place to work Find the best jobs in the US, apply in 1 click and get a job today! Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Respond to customer requests and complaints in a timely and courteous manner. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Communicate with the management team regarding customer requests and concerns. Pull expired items, document and discard. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. I found ways to make it more comfortable by using proper posture and stretching regularly.. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Follow proper coding procedures. Your input helps Glassdoor refine our pay estimates over time. Ensure coffee thermals are filled and working properly. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Learn how this feature works. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Helps Glassdoor refine our pay estimates over time you require an accommodation, please contact our Associate service at. You wawa lead customer service associate job description an accommodation, please contact our Associate service Center at asc @ or... 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