However, as figure 46 shows, this was not the case for male claimants. The frequency of the other requests was too small to report on the outcome quantitatively. Older claimants were more likely to report difficulties holding a handset or using a loudspeaker (19 per cent of those 55 years and over, compared to 10 per cent of those aged under 35), and those with mobility issues (20 per cent compared, with 8 per cent of those with no mobility issues). you can't plan a route to an unfamiliar place yourself. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. These kinds of professionals ensure that those requiring help and assistance from the Government are able to get it and play a key role in the health system. Unweighted base: Claimants who were uncomfortable with video assessments only (n=342). It is paid to make a contribution to the extra costs that people may face because of their condition or disability to help them lead independent lives. Men and claimants aged under 35 were more likely to seek additional support. These kinds of psychological disorders are referred to as such since they can make a person impaired and dysfunctional in his or her important areas in life. Six in ten (62 per cent) stated a preference for telephone assessments, while just over one in five (23 per cent) would still prefer face-to-face. Physical and mental examination: If required, and with your consent, they will conduct a brief physical and Around two thirds of claimants (66 per cent) reported feeling comfortable or very comfortable sharing information about their health condition or disability over the telephone. Base: All respondents who answered this question (n=1072). Of those who did not feel able to explain how their health condition affects their daily life, 45 per cent felt that the assessor did not listen, seemed uninterested or was not understanding of the claimants condition or situation. Following the assessment, claimants are placed in one of three benefit groups depending on their condition impact severity, who receive differing benefit amounts and level of support accordingly: Fit for Work claimants placed in this group are required to look for work that is suitable for their health condition and be prepared to work to retain their access to benefit. As with the regression analysis for claimant preference between two channels, only the assessment outcome was a significant predictor of claimants preference from a choice of three channels. The professional will then send it to DWP to check if you are eligible for the benefits. So for example we can estimate the impact of PIP award on channel choice independent of co-factors such as age and health. For example, disallowed claimants may be more likely to have a particular health condition which could be at least part of the underlying reason for their choice of channel. What do you put on a PIP form for depression? Over six in ten claimants (62 per cent) had experience of a video call. Those claimants who went on to be placed in the LCWRA group were more likely to have previously experienced a face-to-face assessment (84 per cent) than those who were awaiting further assessment (68 per cent). The PIP assessment is an opportunity for you to talk about how your condition affects you - it's not a diagnosis of your condition or a medical examination. Twenty-six per cent of women reported finding some topics difficult, compared to 19 per cent of men. Eleven per cent of those who had previously had no preference were now interested in video calls but when asked again for their choice a further one in three now opted for either telephone 33 per cent) or face-to-face (32 per cent). This will ensure you are familiar with the journey, so you arrive in plenty of time and reduce the possibility of being stressed before your assessment. Then get someone to come and sit with you at the next one as support? What benefits are available for mental health carers? someone goes out with you. We have translated the site; would you prefer to read in Welsh? Nearly half (47 per cent) of claimants drew on additional support or information before the assessment beyond DWP or the assessment provider. Hopefully you will be "lucky" You may be required to send medical proof of why you need to take the PIP assessment with questions on mental health in your home. Babyroobs is right they are turning down more than they award at the moment so just be prepared to make a mandatory reconsideration. For example, LCWRA claimants may be more likely to have a particular health condition which could be the underlying reason for their choice of channel. Citizens advice. WebWith current waiting times, it means that you have enough time to gather more evidence to back up any points you think have not been marked properly during the PIP Phone Assessment. Namely, claimants with an assessment award were more likely to prefer telephone over face-to-face assessments. You can read further in this article on what you need to expect from the PIP assessment with questions on mental health. While the majority of claimants found the information helpful, over one in five (28 per cent for PIP claimants and 21 per cent undergoing WCA) said they would have liked more information about what would be covered. Remaining answers covered a wide range of preferences about the length and conduct of the assessment as well as the mode of conducting the assessment (see Figure 28 below). The mental health conditions that qualify for disability in the UK are depressive disorders, dementia, chronic anxiety such as anxiety disorders, and bipolar disorder. What a bad day is like for you - for example, on a bad day, Im so depressed I cant concentrate on anything, and getting out of bed is a huge struggle. Nearly all (90 per cent) who recalled a communication found it helpful and 70 per cent of all claimants felt that no further information was necessary prior to the assessment. Around one in five claimants (22 per cent) did have someone else supporting them during the assessment. This is why you should always renew your PIP form to make sure that it corresponds well to how you are coping with your mental health condition. The PIP assessment with questions on mental health is a great opportunity for you to talk about how your mental health condition affects you. The most common reasons among those who preferred a face-to-face assessment included feeling that they would be better able to explain their condition, finding it easier or more comfortable to speak to someone in person, communicating more easily and being able to build rapport with the assessor. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations. For many of us, it can mean that we need extra support to get to work, see friends and family, and carry on living our lives. Be yourself; you want them to see you how Seventy-seven per cent of claimants with placed in the LCWRA group said that the telephone assessment did not require any improvements compared with 57 per cent of those who had been awaiting further assessment. You should be advised of a rescheduled phone assessment by letter, & should be given at least a week's notice; not the best scenario. In this brief blog, we will be talking about PIP assessment questions on mental health, what the PIP assessment is for, the procedure of the PIP assessment, and more information about PIP assessment questions on mental health. Unweighted base: All first time PIP claimants (n=438). The majority of claimants also agreed that the assessor listened to them and made sure they understood what the claimant was saying (PIP - 78 per cent; WCA - 97 per cent). Most claimants reported no other practical difficulties during the call but more than one in 10 (PIP - 15 per cent, WCA - 13 per cent) had problems holding the handset for the duration of the call or not being able to use a loudspeaker. Around one in ten (13 per cent) said they had no preference. Older claimants were more comfortable (82 per cent of those aged 55 or older) than younger claimants (72 per cent of those aged under 35). The remainder were placed in a group awaiting a further assessment via face-to-face (to take place once the COVID-19 easements allowed) to confirm whether they were able to undertake some work-related activities. Clearly the outcome of the claim may affect a participants retrospective views on the experience and the type of assessment they would prefer. More than two thirds (68 per cent) of this group mentioned not needing to travel and 59 per cent of them found telephone assessments easier or more comfortable. Over one in eight felt it would help them show the effects of their condition (15 per cent) or simply felt they were used to video calls (13 per cent). One in five (20 per cent of) claimants reported experiencing other difficulties during the assessment. The points you score for each kind of activity in a section are added together to reach an overall score. Those preferring a telephone assessment most commonly cited not needing to travel as a reason for their choice, as well as finding telephone assessments easier or more comfortable or less stressful. Those undergoing a reassessment were most likely to prefer a telephone assessment (62 per cent) than those submitting a new claim (41 per cent). Most commonly this was problems with holding the telephone or using a loudspeaker (13 per cent). The survey used quotas to meet required number of interviews by key variables (age, gender and assessment provider). How are gambling and mental health conditions linked? Figure 45 shows that, after holding all of the other model variables constant, the estimated probability of a claimant placed in the LCWRA group preferring a telephone assessment was 70 per cent compared to only a 15 per cent probability of still preferring a face-to-face assessment. Even with the letter, the DWP can still turn down a paper-based In a reasonable and attainable time: Does it take you a lot more amount of time to do the activity than it would take most people. You will also be qualified with this kind of benefit when you are aged 16 and over. For urgent help, please see Help & contacts. This question does not signify your ability to walk. PIP assessors are looking for disability assessors that are licensed and trained for the assessment of disabilities either for physical disability or mental disability. The appointment set for you is usually in a span of 7 days away. Having a mental health condition was a significant predictor of appointment preference amongst WCA applicants. Daisy2016 Forumite. Eight in ten (80 per cent) of claimants recalled previously experiencing a face-to-face assessment, particularly if they were taking part in a reassessment (96 per cent), but also those submitting a new claim (64 per cent). Nine in ten (PIP - 90 per cent, WCA 93 per cent) claimants were satisfied that the assessor called on time. Ninety-five per cent agreed that the assessor explained clearly at the beginning what would happen during the call and 78 per cent agreed that the assessor listened to me and made sure they understood what I was saying. Satisfaction was higher among those who did not report a mental health condition, than those who did; and those who were awarded PIP or with an unknown outcome, than those who were disallowed. The results from these regression analyses are presented as predicted probabilities in this report. You will need to contact the assessment provider and request a home assessment. PIP telephone assessment | Mental Health Forum Unanswered threads Talk with people who know what it's like! You need to relate your answer to how it speaks to your concern. Those who were awarded PIP tended to express higher levels of agreement with the two statements. Older claimants were more likely to feel comfortable sharing this information (82 per cent of those aged 55 and over, compared with 72 per cent of those aged under 35). Previous experience of face-to-face assessments did not have a significant effect on the likelihood of preferring a telephone or video assessment. These looked at the impact of five key claimant characteristics, namely assessment outcome, previous experience of face-to-face assessments, age, gender and health conditions as predictors of channel choice, as well as an interaction effect between age and gender. Reasons given for feeling comfortable with a video call included being able to see the assessor whilst staying at home and being able to give visual evidence of health conditions. Around two thirds (66 per cent) of PIP claimants and 79 per cent of those undergoing WCA reported feeling comfortable sharing information about their condition with the assessor over the phone. Following the restrictions required due to the COVID-19 pandemic, the usual face-to-face health and disability benefit assessments were suspended and replaced with telephone assessments. Again, logistic regression was used to understand better the factors that explain claimants preference for each of the three assessment channels over the other channels or having no preference. Claimants were asked if they had previously participated in video calls via laptop, tablet or telephone. London If your overall health is getting better, your award will be minimized or stopped. We also use cookies set by other sites to help us deliver content from their services. The most common reasons for feeling comfortable with this assessment mode included being able to see the assessor whilst staying at home and being able to give visual evidence of health conditions. They do send out text messages for appointments yes. Pip telephone assessment experience. No two people are affected in the same way but let us look at some of the Nearly two thirds of claimants across both surveys (PIP- 63 per cent, WCA - 65 per cent) were aware that they could have a third person present on the call for support. she had her assessment 2 months ago, but since than she has been assaulted, is back on quetiapine and her mental health is so much worse than when the assessment was done. Men were also more likely to prefer a telephone assessment, but not to the same extent as women. The PIP survey was conducted between 14th July 2nd August 2020 with new and repeat claimants who had taken part in a telephone assessment for PIP between April and May 2020. This was higher among those awarded PIP (62 per cent) than those who were still awaiting their assessment outcome (55 per cent) or those who had been disallowed PIP (32 per cent). This question in the PIP assessment with questions one mental health means that you find it hard to do the following: This question shows that the DWP is interested in knowing about how you deal with the long and short journeys that you will be going to buy some groceries or other necessities. Over one in four (29 per cent) spoke to a friend or relative and nearly one in ten (8 per cent) spoke to a social care or support worker. Higher satisfaction levels were expressed by those who were placed in the LCWRA group (97 per cent compared to 86 per cent of those awaiting further assessment), those who preferred to have telephone assessments (97 per cent) and those who said they had mobility issues (96 per cent). That's why benefits like Personal Independence Payment (PIP) can make such a difference. The data was weighted to be representative of age, gender, type of assessment and assessment provider. Its based on the results of over 250 responses to our readers survey which is still open. Daisy2016 Forumite. Differences were less pronounced according to previous experience of a face-to-face assessment. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. Furthermore, men were more likely to seek additional support (52 per cent) than women (44 per cent). Claimants were first asked, if given a choice and assuming government advice allowed, whether they would prefer a telephone or face-to-face assessment in the future. Those who preferred a face-to-face assessment reported a range of reasons, the most common being that they would be better able to explain their condition, finding it easier/more comfortable to speak to someone in person, could communicate more easily and build rapport with the assessor. 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